Customer Success Coordinator

Cebu
Permanent
Full-time

1 month ago

Job Description:DUTIES & RESPONSIBILITIES:■ Partner with sales, account management, and client relationship management teams to train employees on product updates■ Works with team to execute delivery and implementation plans■ Tests and troubleshoots final system setups■ Assist in creating and updating documentation for internal and external clients■ Assist in identifying appropriate training methodsMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Experience:o Requires 0 to 2 years of related experienceo Requires a bachelor’s degree· Computer/Technical:o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlooko Demonstrate ability to learn and understand basic office software applicationsOther Skills:o Excellent verbal and written communication, organization and follow up skillso Excellent relationship building skills and ability to work both individually and as a member of a team are necessaryo Proven ability to handle multiple tasks with minimal supervisiono Ability to work effectively within a fast-paced, deadline-driven environmentAbout Us:Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission–driven organizations and associations rely on the company’s cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live. Learn more at momentivesoftware.comWhy Work Here?At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.Medical, Dental & Vision Benefits
401(k) Savings Plan & Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Casual Environment
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Company Paid Parental Leave
Company Paid Short Term Disability
Hybrid Work Arrangement
Hazard PayMomentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the Philippines (without sponsorship), and to complete the required employment eligibility verification form upon hire.

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