Service Technician
Joms Cartech Inc
- Quezon City, Metro Manila
- Permanent
- Full-time
- Equipment Maintenance & Repair: Perform regular maintenance and troubleshooting on equipment, machinery, or systems to ensure they function properly. Address and resolve any technical issues promptly.
- Installation: Install new systems, equipment, or devices, ensuring they are set up correctly and safely according to specifications.
- Customer Interaction: Communicate with clients to understand their technical issues, explain solutions, and offer guidance on product use or maintenance.
- Quality Assurance: Test and verify that equipment or systems are working as expected after repairs or installations, ensuring all work meets company standards and client satisfaction.
- Documentation: Record details of repairs, maintenance, and installations in an accurate and timely manner for future reference and to maintain proper service history.
- Timely Service: Complete all service requests within agreed timelines to ensure minimal downtime for clients and maintain high levels of customer satisfaction.
- Problem-Solving: Use technical expertise to diagnose problems and find the most effective solutions in a timely manner, all while maintaining a professional demeanor.
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