Your Day-to-day In a Nutshell Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable manner What are we looking for At least HS Grad (old curriculum) / SHS Graduate With or Without BPO Experience Excellent Communication skills Willing to work on Site Why pick us Competitive Salary Exciting Performance Bonuses & Account Specific Allowances Career Advancement Opportunities Promote Within the Company Comprehensive Healthcare Benefits