Billing Analyst I

• Manage billing processes for hardware-integrated SaaS solutions, ensuring accuracy and timeliness.
• Reconcile hardware shipments with subscription activations to initiate appropriate billing triggers.
• Collaborate with Sales Operations and Order Management to validate contract terms, pricing, and billing schedules.
• Work with internal systems (e.g., Salesforce, Epicore, OMS, and Oracle) to create and maintain customer billing profiles and billing events.
• Ensure compliance with ASC 606 revenue recognition standards in billing-related processes.
• Perform monthly billing reconciliations and resolve discrepancies or customer disputes.
• Support implementation and optimization of automated billing workflows for hardware/SaaS bundles.
• Generate recurring reports and dashboards on billing metrics and outstanding receivables.
• Assist with internal and external audits related to billing and revenue.
• Partner with Product and Engineering to align billing data models with evolving product offerings.

• Bachelor’s degree in Accounting, Finance, Business, or related field.
• 2–4 years of billing, revenue operations, or related experience, preferably in a SaaS or tech-enabled environment.
• Experience with subscription billing platforms (e.g., Salesforce, Epicore, OMS, and Oracle) and ERP systems.
• Understanding of hardware subscription models and mixed revenue streams.
• Familiarity with ASC 606 and its implications for SaaS and hardware.
• Strong Excel skills; experience with BI/reporting tools a plus.
• Analytical mindset with high attention to detail and process improvement orientation.
• Excellent communication and cross-functional collaboration skills.

• Prior experience in real estate technology or billing for IoT-connected devices.
• Working knowledge of Salesforce and integrations with billing systems.
• Experience managing billing exceptions, proration, credits, and usage-based billing scenarios.

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