Public Sector Account Manager

Makati City, Metro Manila
Permanent
Full-time

22 days ago

Job Description:Why SoftwareOne?SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,300 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us atThe roleAccount Manager provides ongoing sales support to existing customers, manages the customer relationship and customer satisfaction. This role implements and executes the account strategy. The AM develops & identifies new sales leads.Role and ResponsibilitiesBe the primary point of contact and maintain a productive relationship with existing accounts and identify growth potentialTake ownership on the customer experienceUnderstand customer needs and offer the right solutions to themEnsure the timely and successful delivery of our solutionsDrive proactive new Sales, Renewals, and overall Opportunity ManagementDevelop, maintain and execute a highly efficient Account Management by focusing onManage end to End process from Scoping of customer requirement to creation of Proposal to Loading the orders.Providing customer services remotelyManage day-to-day customer and partner requestsTrack and forecast of defined account metrics / KPIs and financialsManage Microsoft T-36 motion to all the accountsLead the business with services.
What we need to see from you3 to 5 years professional sales experience in high-tech or service-related industry with preferred successful software salesExperienced selling into Public Sector customersDemonstrated experience in selling software products/services/solutions is a strong advantageAbility to establish relationships and quickly develop trust with C-level executivesHighly motivated and results orientedStrong presentation, communication, organization, multitasking, time management skillsSolid problem solving and consultative skills requiredFunctional Skills:Account Management-SkilledFocuses on building relationships with existing clients to transform them into key strategic accounts. Nurtures these relationships to either retain the clients' business or grow opportunities within the client.Account Planning-AwarenessDevelops strategic plans to improve value-driven relationships with customers. Maps out the process of closing a deal to retaining and growing the relationship.Cross-Selling-SkilledEncourages the purchase of an additional related product or service to an existing customer. Supplements or complements the purchase and provides additional benefit to the customer.Sales Methodology-SkilledImplements the organisation's philosophy or framework of selling services and solutions to customers. Understands how to approach each phase of the sales process.Sales Platforms-SkilledProcesses daily sales tasks using the SWO’s CRM and preferred sales platform. Keeps data like contacts, leads and opportunities updated, integrates colleagues in the sales process. Observes and updates the weekly forecast and checks daily bookings.Sales Prospecting & Qualification-SkilledDevelops a strategic approach for identifying new business opportunities. Engages these opportunities continuously until it either goes cold or leads to a sale.Upselling-SkilledEncourages the purchase of a comparable higher-end version of what the customer intended to purchase.Value based Selling-SkilledProvides customers with a value-added perspective around industry, trends and the customer's own business and tailors solutions and sales messages to meet customer needs displaying a level of confidence and credibility in front of the customer.Building Relationships-SkilledCreates relationships with immediate team and across the organization characterized by a high level of acceptance, cooperation, and mutual respect. Forms relationships outside of the organization that supports individual growth and/or business success.Customer & Market Orientation-SkilledUnderstands customers' strategic business objectives, how their decisions are made, their positions in the market, their opportunities and their challenges and has a clear understanding of existing and emerging market and industry needs.Financially Savvy-AwarenessAdept at budgeting, financial forecasting, cost management, analysis, and reporting for specific business unit / function.Negotiation-SkilledAbility to overcome or minimize barriers and address needs and preferences of key decision makers, using assertive tactics when appropriate and has the ability to achieve a win-win outcome for SWO and the customer.
Job FunctionSales

SoftwareOne

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