Location: Manila, Philippines (On-site) We are POP MART, a market-leading company in character-based entertainment and a global champion of design toy culture. Our mission is to ignite passion and bring joy worldwide. At POP MART, we are unique, and we always have been. Thanks to the diversity of our customers, talents, and ideas, together we reinvent the present and future of POP. Are you ready to embrace your future with POP MART Key Responsibilities 1.Lead all retail operations in Philippines, including direct stores, key account (KA) channels, and e-commerce, ensuring smooth daily execution and strong sales performance. 2.Develop and implement localized business strategies in line with headquarters' direction, driving scalable and sustainable market growth. 3.Monitor and optimize operational KPIs, manage store efficiency, team productivity, customer service, and inventory control. 4.Collaborate closely with cross-functional teams (Marketing, HR, Finance, Product, Supply Chain) to ensure alignment and execution of business goals. 5.Drive business development, including identifying new channels, partnerships, and store expansion plans in the local market. 6.Represent the company externally, managing relationships with malls, local partners, and regulatory bodies to enhance brand presence. 7.Build and lead a high-performing local team, promoting corporate culture, employee engagement, and long-term retention. 8.Report regularly to headquarters on business performance, market insights, and key challenges, providing actionable recommendations. Job Requirements 1.Bachelor's degree or above; at least 15 years of relevant experience, including 5+ years in a senior management position within retail operations. 2.Filipino with strong understanding of the local retail environment, customer behavior, and operational best practices. 3.Solid experience in multi-channel retail management (offline, online, KA) with a strong track record of driving store performance and operational efficiency. 4.Familiar with Philippines's consumer goods or toy market is a plus; candidates with extensive retail network resources (malls, department stores, e-commerce) will be highly valued. 5.Proven ability to collaborate effectively with cross-functional and regional teams; experience working in a multinational environment preferred. 6.Strong leadership, execution, and communication skills, capable of building high-performing teams. 7.Working proficiency in Chinese is an advantage. 8.High standards of integrity, operational discipline, and professional maturity. It's all about PEOPLE! We love to nurture and grow our talents! Training will accompany you throughout your journey. You will participate in training events, classroom lessons, and customized modules to strengthen your technical and managerial skills! Personalized career paths for all our employees: you will have the opportunity to set personal career goals and receive the necessary support to achieve them. POP MART Attitude We believe in 'Winning Together,' so you will be responsible for creating a team spirit that provides an exceptional in-store experience! Our keywords are: welcome, knowledge, and conclusion. We want to provide unique journeys to our customers, making them feel pampered, listened to, and advised optimally, optimizing brand loyalty. POP MART has: Nearly 500 stores worldwide Nearly 2,000 ROBOSHOPs worldwide Nearly 500+ distributors worldwide Theme Park - POP Land in Beijing Themed Shows Toy Show (PTS) Art Gallery ... Do you want to join us The program includes: Training, Challenges, Continuous growth opportunities. The adventure begins now: Come POP the world with us! Show more Show less