Loan Processor

Metro Manila
Permanent
Full-time

24 days ago
Apply easily

Looking for (Philippines-based) candidatesJob Role: Loan ProcessorSalary range: $1,800 - $2,400 AUD/month (before deductions)Work Schedule: 9:00 AM – 5:00 PM AEST / 7:00 AM – 3:00 PM PH TimeNote: During daylight saving time (around October to March), the start time would usually shift to 6:00 AM PHT. However, this can be adjusted to 7:00 AM to make it more manageable.Engagement type: Employer of Record (EOR)Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be hired by the client as a full-time employee with an expectation of exclusivity (not working for other companies). We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from homeWho The Client Is: Our client is a boutique advisory firm focused on helping professional service businesses and their clients navigate complex lending needs. They take a highly strategic approach to structuring debt, offering solutions that go well beyond standard lending services.Role Overview: We're seeking a detail-oriented and ambitious Loan Processor to join our growing operations team. This role offers an exceptional opportunity to learn from industry-leading systematic processes while building a career in premium mortgage services.You'll start by managing 10-15 applications monthly and progress to full capacity (40+ applications) within 90 days. Working closely with our Senior Loan Processor and Strategy team, you'll develop expertise across all application types while contributing to the systematic excellence that sets Alcove apart from traditional mortgage brokers.This role is perfect for someone who thrives on systematic approaches, values continuous learning, and wants to build a career with clear progression opportunities in a fast-growing, premium mortgage advisory businessKey Responsibilities:Application Processing & Submission

Process and submit mortgage applications prepared by our strategy team with exceptional attention to detail
Start with simpler refinance applications and progress to complex purchase scenarios under guidance
Manage application workflows using Broker Engine and Apply Online platforms
Coordinate with clients, lenders, solicitors, conveyancers, and various third parties
Handle discharge processes with outgoing lenders and manage settlement coordination

MIR Management & Problem Resolution

Respond to lender MIRs (More Information Required) initially with strategy team support
Develop autonomy in handling routine MIR responses as experience grows
Collaborate with Andrew and strategy team on complex scenarios requiring expert input
Learn to anticipate and prevent common application issues through systematic approaches
Track and resolve application bottlenecks to maintain smooth processing timelines

Systematic Process Execution

Follow proven systematic approaches to ensure consistent, high-quality outcomes
Utilize comprehensive template databases and organizational frameworks
Maintain meticulous documentation and compliance audit trails
Execute proactive client communication protocols that support our "Expect More" brand
Contribute feedback on process improvements and efficiency opportunities

Professional Development & Growth

Learn from Senior Loan Processor's systematic methodologies and industry expertise
Participate in lender training sessions and industry development programs
Build relationships with key lenders and understand their specific requirements
Develop specialized knowledge in complex application types (SMSF, commercial, etc.)
Contribute to team knowledge sharing and continuous improvement initiatives

RequirementsEssential Qualities

Systematic mindset: You naturally organize work, follow processes methodically, and take detailed notes
Autonomous learner: You proactively seek solutions and reduce dependency on others over time
Quality focus: You take pride in accuracy and thoroughness rather than just speed
Exceptional communication: Strong written English for professional client and stakeholder interaction
Growth oriented: You're ambitious about developing expertise and taking on increasing responsibility

Experience Requirements

Mortgage processing experience preferred but exceptional candidates new to the industry will be considered
Understanding of Australian lending landscape (basic knowledge acceptable, comprehensive training provided)
Proficiency with Apply Online or similar platforms (training provided for specific systems)
Administrative or customer service background demonstrating attention to detail and client focus
Technology comfort for learning new systems and optimizing digital workflows

Personal Attributes

Natural problem-solver who identifies issues early and proposes solutions
Comfortable working with offshore team coordination and Australian business hours
Resilient under pressure with ability to manage competing priorities
Collaborative team player who also works effectively independently
Continuous improvement mindset with openness to feedback and coaching

Work Arrangement & Expectations:This is a remote role that will be set up as Employer of Record (EOR)To ensure alignment and transparency, successful candidates will be expected to:

Be available for meetings and collaboration during core 9:00 AM – 5:00 PM AEST
Disclose any existing ongoing roles or client work
Reflect this engagement on LinkedIn profile

BenefitsWhy work with our client?Exceptional Learning Environment

Learn from industry-leading systematic processes and proven methodologies
Direct mentorship from experienced Senior Loan Processor and Strategy team
Access to comprehensive training programs and lender relationship development
Exposure to high-value, complex transactions for sophisticated clients

Clear Career Progression

90-day pathway to full capacity and autonomy
Potential advancement to Senior Loan Processor role
Alternative career paths in settlements management, compliance, or specialized processing
Professional development support and industry certification opportunities

Premium Work Environment

Remote position based in the Philippines with collaborative Australian team
Access to cutting-edge technology and systematic operational frameworks
Involvement in high-quality client experiences that exceed industry standards
Direct partnership with directors and senior team members

Growth & Impact

Join a fast-growing business with ambitious scaling goals
Your systematic excellence directly contributes to client satisfaction and business success
Opportunity to help establish new industry standards for mortgage processing quality
Potential for increased responsibility and specialized expertise development

Hunt St