Iloilo Support Roles - Training / Workforce / Operations / HR (Executive, Team Leader and/or Manager)

WNS Global Services View all jobs

Iloilo City, Iloilo
Permanent
Full-time

1 day ago
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Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.Why Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.Job DescriptionMust have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasksQualificationsIloilo Operations Team

Completed at least 2 years in College
Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager
Preferably with experience in Travel, Healthcare, Insurance or Financial Account

Sourcing Associate

Must be a College Graduate
Preferably with at least 6 months of recruitment/sourcing experience, but freshers are welcome to apply
Must be willing to work in Iloilo Site
Must be willing to work in a contractual role and candidate is subject to absorption or extension basis performance

Additional InformationBenefits and Company Perks:

Structured career path
Growing and expanding team – more internal career progression opportunities for all
Safe work environment
Free HMO Coverage from Day 1, including your dependents
Skills Training opportunities
Paid Leaves
Annual appraisal

WNS Global Services