A Telecommunication Agent is a skilled professional responsible for facilitating communication services for individuals or businesses. Their primary duties include answering incoming calls, addressing customer inquiries, resolving technical issues, and providing support for telecommunication services such as telephone, internet, and television. They are adept at troubleshooting technical problems, ensuring smooth service delivery, and maintaining customer satisfaction. Telecommunication Agents possess excellent communication skills, a strong understanding of telecommunication systems, and a customer-focused mindset to deliver exceptional service experiences. Salary package ranges from Php14K - Php18K Qualifications At least HS/SHS grad With or without BPO experience Good Communication Skills Candidates must be willing to work with us on site No prior application with Teleperformance in the last 30 days Not a former Teleperformance employee Not currently enrolled or employed Computer literate and good web navigation skills Willing to work shifting schedules including graveyard, weekend, and holiday shifts. Available to start ASAP