GS Customs Team Leader

Cebu City, Cebu
Permanent
Full-time

1 month ago

It's more than a jobIn an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.RoleTo supervise a team that performs compilation of Import Declarations in an accurate and timely manner as per the Standard Operating Procedures (SOP) and ensure that the team meets service expectations in accordance with agreed KPIs.Your Responsibilities

Perform Daily Review / Huddles and update results in KN Wiki.
Handles RT and other technical issues.
Performs skills assessments using Skill Matrix and submits to manager for follow up.
Performs daily quality checks to ensure high level of work quality and productivity.
Trains new hires and ad-hoc topics when needed.
Understands new tasks that are migrated and ensures instructions are understood by the team.
Reviews individual team performance and reports any issues/feedback to the manager.
Performs other duties as assigned.

Your Skills and Experiences

Bachelor of Science in Customs Administration
With at least 3 years of managerial experience in a similar position
Effective communication and problem-solving skills
Basic knowledge of Incoterms
Basic knowledge of Harmonized Tariff Schedule and Customs regulations
Fluency in English- both verbal and written
Strong and effective communciation
Task oriented and keen to details
Driving continuous improvement
Ability to work with demanding deadlines
Proficient in Microsoft Office (Excel, Word and Outlook)
Preferable to have operational knowledge of either airfreight, sea freight or road freight
A previous experience in the Customs Brokerage industry is preferred
People management
Competent Communicator
Effective problem solving skills
Ability to manage complex tasks

Who are weLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel

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