Buyer’s Assistant

• Maintain and update product databases for stocked and dropship items with accurate descriptions, imagery, pricing, and availability.
• Manage backend administrative tasks for all website sales and promotions
• Process price changes, promotional uploads, and bulk data entry via Excel spreadsheets.
• Resolve product-related discrepancies and maintain clear product records.

• Liaise with dropship suppliers to obtain updated product data, shipping times, and availability.
• Track dropship orders to ensure timely processing and delivery to customers.
• Work with suppliers to resolve stock issues, delays, and replacements.
• Ensure all dropship product pages display accurate lead times and shipping information.

• Communicate with Australian and international suppliers to source product imagery, descriptions, and updated pricing.
• Monitor inventory levels across multiple systems, ensuring stock data is correct
• Update product availability in coordination with the Buying Team.

• Generate and review sales, inventory, and pricing trend reports to support buying decisions.
• Monitor sales performance of products including dropship items and identify growth opportunities.
• Maintain up-to-date records for all products and supplier communications.

• Act as the first point of contact for product and administrative queries.
• Support internal teams (Customer Service, Marketing, Warehouse) with accurate product information.
• Assist in other administrative tasks as required to ensure smooth retail operations.

• Strong skills in Microsoft Excel, including vlookup, pivot tables, formulas, data linking, and bulk uploads.
• Background in administrative support, preferably in retail or e-commerce.
• Understanding of retail buying processes, product data management, and online store operations.
• High accuracy in managing product listings and supplier updates.
• Able to work independently, manage multiple priorities, and meet deadlines.
• Capable of resolving product, stock, and supplier issues efficiently.
• Clear, professional communication when working with suppliers, internal teams, and stakeholders across time zones.
• Bachelor’s degree or equivalent work experience.
• Comfortable with various online platforms, ERP systems, and data management tools.
• Prior exposure to managing dropship products or suppliers is highly advantageous.

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