Technical Trainer
Converge Studios Inc.
- Quezon City, Metro Manila
- Permanent
- Full-time
- Lead the design and delivery of structured training programs for both Google Workspace administrators and end-users to drive platform adoption and effective utilization.
- Provide expert guidance on configuration, administration, security, and governance within Google Workspace.
- Develop and maintain training materials, playbooks, and documentation aligned with customer requirements and best practices.
- Advise customers on user lifecycle management, license administration, and collaboration optimization.
- Support change management initiatives, particularly for organizations transitioning from Microsoft environments.
- Monitor adoption trends and provide recommendations to enhance user engagement and platform efficiency.
- Collaborate with internal and customer stakeholders to align training plans, schedules, and technical enablement activities.
- Develop and participate in GWS programs that will help in the adoption of GWS applications.
- Bachelor's degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience.
- Deep working knowledge of Google Workspace administration and collaboration tools.
- Experience managing Google Workspace Admin Console configurations.
- Understanding of identity management concepts.
- Experience with Microsoft 365 administration and end-user training is highly preferred.
- Paid Holidays
- Paid Sick Leave
- Flexitime
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
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