Customer Service Assistant - Puerto Princesa Branch
Puerto Princesa City, Palawan
Permanent
Full-time
14 days ago
Job Summary: In charge of the execution of efficient service delivery of basic frontline tellering functions, acceptance/receipts and payments and other functions over the counter, in the branch of assignment, either temporary or on permanent basis, with emphasis on the observance and compliance to regulations, policies and procedures, whether internal or external including the adherence to the code of ethics. Duties & Responsibilities: Services clients and greets all clients transacting at the counter with a smile and warm disposition using the standard greeting spiel for frontliners. After service is rendered to the client, verbally expresses thanks with a smile Executes regular and assigned functions in strict adherence to existing rules and regulations, whether internal or from regulators and delivers the services in a timely, competent and friendly manner. Primarily responsible in establishing the true and valid identity of the clients transacting at the teller's counter with special caution in establishing the identity of clients effecting withdrawals, encashing checks and transactions done by a representative Makes cash requisitions based on anticipated cash requirements for the day and transfers cash to the vault at the end of the day or as soon as there is excess cash vs limit over the counter. Ensures that transfers and requisitions are supported and based on duly accomplished, validated and approved cash transfer slips. Qualifications: Candidate must possess at least a Bachelor&aposs or College degree in Accounting, Finance, Human Resource Management, or Marketing. Fresh graduate or entry-level professional specializing in banking, financial services, or a related field. Area of Assignment: Puerto Princesa Branch Show more Show less