Assistant Account Manager (Up to ( 40K | Remote | FREE AI Certification) Anywhere in the Philippines | Remote | Night Shift (12:00 AM - 9:00 AM) | Monday to Friday You own the accuracy and execution of policy processing and documentation, ensuring a seamless operational flow for a U.S.-based insurance brokerage. Your work follows a structured delivery model where you identify discrepancies, process endorsements, and maintain data integrity within the Fulcrum platform. This is not a general administrative role. You operate within defined scopes-managing loss runs, certificate issuance, and policy checks-to support client-aligned Account Managers. Best suited for detail-oriented professionals who value precision, thrive in high-volume environments, and prefer clear, documented workflows over ambiguous tasks. YOU'RE LIKELY A STRONG FIT IF YOU HAVE 3+ years of experience in insurance operations or account management support. Hands-on responsibility for policy checking, endorsements, and certificate issuance. Technical proficiency in using the Fulcrum platform and insurance-specific workflows. Experience operating within U.S. insurance standards and night shift cycles. Willingness to work 12:00 AM-9:00 AM and maintain a dedicated remote setup. STRONG SIGNALS Proven ability to identify billing or policy errors that others miss. Prior experience in a U.S. offshore brokerage or agency environment. Strong analytical skills applied to high-volume data entry and verification. RESPONSIBILITY PILLARS Policy & Endorsement Management You own the integrity of the policy lifecycle, ensuring every document reflects the correct coverage and client data. Perform comprehensive policy checks and identify discrepancies. Process updates and endorsements accurately within the Fulcrum platform. Maintain real-time status updates for Account Managers. Operational Support & Documentation You ensure the 'engine room' of the account stays functional by managing critical client outputs. Execute loss run pulls and process certificate issuances. Coordinate with internal stakeholders to resolve policy queries. Maintain organized digital records according to client compliance standards. ABOUT THE CLIENT A U.S.-based insurance brokerage provides risk management and insurance solutions to clients across various commercial sectors. Known for utilizing integrated technology platforms and structured workflow models, the offshore team operates with defined tasks, clear output queues, and predictable reporting lines. Benefits of GOTEAM Accelerate Your Personal Growth Company-provided laptop + second monitor Industry-best HMO for 1 dependent + extended dependents ( 200,000 coverage, private room, 10,000 meds reimbursement) Option to enroll up to 4 additional dependents via salary deduction 1M life insurance coverage Membership in GoTeam Sports Club, Yoga, and Wellness Programs Unlock Your Possibility Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization 5 service incentive leave (SIL) days after your first work anniversary Salary loan access (post-regularization) Employee discounts, raffles, and Day-1 welcome gift Opportunity to win a trip to Bali through company programs Live Your Purpose Join GoTeam Cares volunteer programs 10,000 referral bonus + Opportunity to win a trip to Bali Monthly gratitude events, team dinners, and leadership talks Your Family's Benefits 24/7 financial, legal, and counseling support (up to 4 family members) Free telemedicine consultations Virtual family events and prize opportunities OUR HIRING PROCESS What Happens After You Click 'Apply' When you click 'Apply,' you'll be taken to Multiplai Interview Room. Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. What you'll need: Stable internet connection Desktop or laptop Headset You'll answer interview questions at your own pace-no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps. Go Beyond Employment: Build a Future-Proof Career We're calling on 100,000 Filipino professionals to lead the AI revolution. Get Your FREE AI Certification Join Project 100K - AI Certification for the Philippines , powered by GoTeam. Equip yourself with global-ready skills - 100% free . Claim your spot now: Project 100K - AI Certification for the Philippines