Telco Technical Support in Quezon City

Orbit Teleservices

  • Quezon City, Metro Manila
  • Permanent
  • Full-time
  • 1 day ago
They started with no call center experience - now they're earning up to ₱24K monthly while building a solid career in tech support. This could be your chance to start something new.As a Telco Technical Support in Quezon City, you'll be the first point of contact for customers who need assistance with their devices, internet, or digital services. You'll guide them step by step, making technical solutions simple and easy to understand.Unlike sales accounts, your focus here is on problem-solving and customer care. If you enjoy helping people and have a knack for troubleshooting, this role is for you.Key Responsibilities in Telco Technical Support in Quezon City:
  • Answer inbound calls to assist customers with inquiries regarding telco products, services, billing, and technical concerns.
  • Provide accurate information and solutions while maintaining professionalism
  • Handle complaints and resolve customer issues efficiently.
  • Ensure excellent customer experience in every interaction.
  • Document customer interactions accurately using company systems.
Qualifications :
  • Good communication skills (oral and written)
  • Willing to work onsite
  • Willing to work on a shifting schedule
  • HS/SHS Graduate (depending on the account)
  • Must be currently residing within Metro Manila
  • Must be 18 years old and above (legal age)
  • College fresh graduates and undergraduates of any course are welcome to apply
  • High school graduates (Old Curriculum) or SHS graduates (New Curriculum) accepted
  • Applicants with or without call center experience are welcome to apply

Orbit Teleservices