About the RoleWe are seeking a highly organized and proactive consultant to provide direct support to one of the client's practice leaders. This role is ideal for someone who thrives in a dynamic environment, excels at building processes from the ground up, and is comfortable wearing multiple hats across process improvement, template creation, and general operational support.The position is not customer-facing and focuses solely on internal support. It may grow into a broader operations role, depending on performance and evolving business needs.Key ResponsibilitiesCollaborate closely with the Practice Leader to build and document internal processes and workflowsDevelop templates, SOPs, trackers, and internal documentation using Microsoft toolsAssist with project coordination, follow-ups, and task tracking to support strategic initiativesUse tools like Microsoft Visio or Lucidchart for process mapping and visualizationPrepare internal reports or summaries as neededMaintain confidentiality while working with sensitive company informationIdentify and implement improvements to streamline operationsSupport ad hoc administrative and operational tasksPreferred QualificationsProven experience in process building, operations, executive assistance, or project coordinationAdvanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)Familiarity with Visio or Lucidchart for workflow designStrong organizational skills and attention to detailExcellent written and verbal communication skillsComfortable working independently with minimal supervisionPrior exposure to or interest in AI tools is a plus and may open the door to expanded responsibilitiesWorking HoursMust be able to work during U.S. time zonesNice to HaveExperience in professional services, consulting, or accounting environmentsFamiliarity with workflow automation or AI tools (bonus)
