Nature of Employment: Full Time Working Setup: Hybrid (3 days onsite & 2 days remote) Location: Makati Working Schedule: Mid Shift Basic Salary: Up to PHP 70,000 Position Summary: The Senior Specialist, Finance Systems is a technical lead, primarily responsible for managing complex financial system-related incidents, performing critical system administrative tasks, and supporting the development of enhancements and fixes supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength. Duties and Accountabilities: Incident Management Serve as a high level technical lead for next level escalations for finance processes Assess and escalate critical issues to stakeholders and developers and provide recommendations for resolution Track and monitor tickets received through Service Now and JIRA Enhancements and Fixes Assist with putting together testing plans, preparing test scripts, and building SSRS reports Review new functions and fixes to existing customization of the finance system System Maintenance and Administration Cover tasks related to integration and checking data between systems Handle advanced research, analysis, and reconciliation of statutory books versus subledger reports Others Provide refresher trainings, train new hires and conduct cross-trainings Prepare and update activity manuals, analyze current processes and identify processes Improvement Prepare ad hoc reports needed by stakeholders, local managers and the Firm Qualifications: 5 - 10 years of experience preferred With extensive knowledge in financial software such as Elite 3E Experience working in a BPO/Shared Service Organization is a plus Graduate of any business or finance-related course
