Investigations Unit Head

Taguig City, Metro Manila
Permanent
Full-time

3 days ago

About the job Investigations Unit HeadAbout the JobLocation: TaguigCorporate Title: Assistant Vice President to Senior Assistant Vice PresidentWork Arrangement: HybridOur Enterprise Oversight Office is looking for experienced professionals to join us in Taguig with the role of Investigations Unit Head.In this role you will lead the strategic and operational direction of the Bank's fraud investigation efforts, overseeing end-to-end investigations across debit, credit, loan, and cyber cases to ensure timely resolution, recovery, and compliance with legal and regulatory standards. You will also coordinate closely with internal units, regulators, and law enforcement while guiding a team of investigators to strengthen the Bank's fraud risk posture.Your dream. Our focus.East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.What the role will entail

Provide strategic leadership by formulating investigative strategies, aligning activities with fraud trends, and approving major case dispositions
Lead, coach, and evaluate the investigation team while structuring workflow and assignments
Oversee high-value and sensitive fraud investigations, ensuring accuracy and integrity of findings
Coordinate with BSP, NBI, AMLC, PNP, and prosecutors on fraud cases and hearings
Recommend and monitor improvements to fraud detection systems, business processes, and policies
Ensure timely and compliant regulatory reporting while staying updated on regulatory changes
Drive follow-through on action items and support stakeholder engagement to ensure alignment and successful execution of strategies

What we're looking for

Holder of a Bachelor's degree, with a master's degree or professional certification such as CFE or CAMS considered an advantage
At least 10 years of experience in fraud risk and investigations, including 3-5 years in a leadership role
Proven exposure to debit, credit, auto loan, cyber fraud, and regulatory compliance
Strong leadership, investigative, analytical, and decision-making capabilities with excellent communication skills
Deep understanding of fraud schemes, financial systems, and legal frameworks, with the ability to influence across all levels

What you can expect from joining our team

Career development and training opportunities
Competitive salary package and benefits
Performance-based incentives and recognition programs to reward high-performing individuals
Opportunity to work with industry experts and be mentored by them
Defined career progression paths to guide you in your professional growth

EastWest Bank

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