IT Sales Support Associate

• Provide assistance to the IT Sales Team in daily operations and strategies to sell products and services.
• Acquire a comprehensive understanding of all products and services offered.
• Support the Sales team in organizing various projects.
• Progress opportunities through the sales funnel by establishing and nurturing prospect relationships through initiating and following up on communications.
• Collaborate with the Sales lead to develop and expand the sales pipeline, consistently meeting quarterly revenue goals.
• Ensure timely creation and processing of orders, handle requests for rush orders, and review pending orders and customer inquiries to ensure customer satisfaction.

• Manage data related to new and potential clients using available CRM systems, logging all communications, and providing accurate documentation and information
• Record sales activities and coordinate with Sales Leads to follow up on proposal sign-offs.
• Report any unusual activity to the immediate supervisor.
• Perform data entry tasks for sales figures, metrics, and other relevant information, maintaining an organized and accessible filing system.

• Handle administrative duties for the company, executives, and management teams.
• Schedule customer meetings and conferences.
• Fulfill any other duties assigned from time to time.

• 1 year work experience as a Sales Support Specialist or Sales Support Associate
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Good organizational, problem solving, communication, interpersonal skills and IT fluency
• Good business knowledge
• A good grasp of numbers and the ability to write documents in a professional style
• Ability to multi-task
• College graduate or any computer or business-related courses.

Filinvest Group