Admin Staff

• Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Provide information on products, services, and policies to help customers make informed decisions.
• Handle customer returns, exchanges, and service requests following company guidelines.
• Collaborate with other departments to resolve customer issues and improve overall service.
• Maintain knowledge of company products, services, and promotions to offer effective solutions.
• Perform other administrative duties as assigned by the supervisor

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