Sales Coach

• End-to-End Call Monitoring

• Conducting end-to-end call monitoring and feedback, reinforcing positive sales agent behaviors that will drive better and improved results.
• Assess how call conversation/meetings are handled and identify the areas that need improvement.
• Coaching and Training

• Develop and implement comprehensive sales training programs for our sales team.
• Provide one-on-one coaching sessions to identify strengths and areas for improvement.
• Foster a culture of continuous learning and skill development.
• Performance Analysis

• Analyze sales performance data to identify trends and areas for improvement.
• Collaborate with sales leads and managers to establish key performance indicators (KPIs) for the sales team.
• Conduct regular performance reviews and provide constructive feedback.
• Sales Strategy Enhancement

• Work closely with the sales leadership team to refine and improve sales strategies.
• Develop and implement innovative sales techniques to drive revenue growth.
• Keep abreast of industry trends and incorporate best practices into training programs.
• Team Collaboration

• Collaborate with sales managers to understand specific team needs and challenges.
• Foster a collaborative environment that encourages knowledge sharing and teamwork.
• Assist in the onboarding process for new sales team members.
• Communication Skills

• Develop and enhance communication skills within the sales team.
• Provide guidance on effective communication strategies for client interactions

• Proven experience and excellent track record as a Sales Coach and Sales Lead
• Proven experience in effectively coaching internal/virtual teams
• Thorough understanding of a high velocity sales process, enterprise sales cycle, sales techniques, sales strategies, and best practices
• Excellent sales, negotiation skills, and objection handling skills
• Knowledge or previous experience in the software industry is a plus
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills

Acquire BPO