R1497031 3325 - Sr. Panel Administrator Associate

• Initiates calls to healthcare providers using a prepared selling strategy.
• Promotes pharmacy’s and physician’s participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample design for all assigned panel segments.
• Initiates follow-up calls with panels to achieve maximum rate of return.
• Receives and processes all incoming calls from panel, referring non-routine questions to manager.
• Administers electronic data capture strategies to assigned panel.
• Educates and motivates data supplier to comply with study guidelines.
• Investigates, resolves and processes panel incentives within defined guidelines in order to facilitate timely receipt of compensation.
• May work cross-functionally with coding team to resolve data quality issues.
• Provides recruiting/interviewing support in completion of special projects/studies.
• May manage and maintain all supplier-related information.

• Bachelor’s degree in any course / Undergrad with at least 2-year course in any field
• Experience in handling inbound and outbound voice accounts.
• Recruitment, retention, and sales background is a plus.

• Written and oral English communication skills.
• Ability to plan and organize work and resources.
• Advanced MS Office computer skills.
• Work with multicultural teams.
• Knowledge in IQVIA hospital data.

IQVIA