
Talent Development Analyst I
- Manila City, Metro Manila
- Permanent
- Full-time
- Works closely with the Head of Practice and Talent Development partners to create a project and delivery plan for all L&TD portfolio initiatives by managing relationships with vendors, internal and external facilitators and venues to ensure all program logistics are planned and executed to meet or exceed standards of delivery incl. VILT.
- Assists in executing the L&TD communication and marketing plan to ensure development opportunities are well-publicized.
- Maximizes the systems and technologies (e.g., Learning Management System, intranet/Sharepoint sites) that support the L&TD portfolio delivery and participates in meetings to identify LMS enhancements and serve as the primary point of contact for the LMS system for course setup, registration and other LMS functions and queries.
- Handles first level of support for divisional LMS queries and other functional administrators
- Escalating LMS incidents with the LMS technical team as required.
- Ensuring divisions apply recommended practices to deploy learning for consistent and reliable results
- Manages the process to regularly evaluate and report impact across the L&TD portfolio using metrics such as participation, program quality and cost.
- Supports the L&TD budgeting process and manages invoicing and payment for vendors and ensure business units and functions are cross charged appropriately.
- Identify best practices or opportunities to make delivery more cost-efficient.
- Maintains master library of all course content and materials with appropriate backup to ensure disaster recovery.
- Partners with the Talent Development CoE to co-ordinate the annual needs analysis and demand planning exercise. Collects, collates and analyses the data in order to produce the annual RELX development calendar.
- Provides level 1 support for EOS enquiries
- Provides regular and on demand reporting for core Talent Development processes (e.g. pdp, OTR , dashboard reporting)
- Documents and maintains support materials for core Talent Development processes
- Creates and develops presentations in support of core Learning and Talent Development offerings and initiatives
- Bachelor’s degree holder
- 1-2 years' experience with Learning Management Systems
- Experience of working with a multinational global company preferred
- Experience of digital learning platforms and working with different content providers
- Proficient with MS Office Applications