IT Operations Engineer

Manila City, Metro Manila
Permanent
Full-time

2 months ago

IT Operations EngineerBackground on what ING is about:ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.At ING our purpose is to empower people to stay a step ahead in life and business. We believe thatsustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!Job OverviewWorking as an IT Operations Engineer, you’ll be managing infrastructure, operating systems, responding to incidents, keeping the environment secure and automating repetitive tasks.Key Responsibilities

infrastructure management o managing Linux and

Windows environmentso proficient in the command-line (RHCSA/RHCE certification or equivalent)

virtualization

o managing virtualized environments (VMWare)

containerization

o docker, podman o Kubernetes, openshift

networking

o firewall ruleso DNS, DHCPo network storage (NFS/NAS, SAN, CIFS/SMB) o load balancing

automation

o scripting knowledge to automate repetitive taskso building and integrating tools that will assist in improving system availability, reliability and performanceo utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)

configuration management

o enforcing configuration (Ansible, Puppet, Chef)

monitoring and troubleshooting o performance monitoring

o proactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottleneckso trend analysis

incident and problem management o coordina5ng incident

management and service restora5on

capacity planning

service level management

o proactive monitoring and adherence to SLAso holding IT Engineering, Security and Architectureaccountable for remediation of any SLA degradation

IT Risk Key Controls

o ensuring that IT is ‘in CONTROL’ by holding ITgroups accountable for adherenceo collating and providing necessary evidence toAuditors for these controls (VulnerabilityManagement, Identity & Access Management,Platform Security, Foundational Controls andSecurity Detection & Response)

disaster recovery (DR) & business continuity planning (BCP)

o high availability and resilience patternsKey Capabilities/Experience

work comfortably with Linux and Windows

work with virtualization technologies such as VMWare

develop and run applications in the cloud (Azure, AWS, GCP)

containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices)

continuously integrate and deploy (CI/CD, git, jenkins, ansible)

comfortably write automation scripts (bash, go, python)

administer and query SQL

work and analyze aggregated logs (ELK)

configure networks (load balancing, firewalls)

work with observability tools (Prometheus, Grafana)

ING

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