Remote Employee BPO has an outstanding opportunity for you!Role: Indoor Sales CoordinatorCompensation: Competitive Basic SalaryBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night DifferentialWork Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine TimeWork Setup: WFO (Office-based)Job Duties and Responsibilities:
Responding to inquiries: Handling incoming calls and emails from potential and existing customers, addressing their questions, and providing product information.
Quoting and Sales Documentation: Preparing and sending out sales quotations, processing sales orders, and potentially generating invoices.
Customer Relationship Management: Building and maintaining strong relationships with customers, potentially through follow-up calls and communication, to ensure customer satisfaction and encourage repeat business.
Order Fulfillment and Follow-up: Monitoring the progress of customer orders, expediting fulfillment, and ensuring timely delivery.
Problem Solving and Complaint Handling: Addressing customer complaints, providing appropriate solutions, and ensuring resolution.
Communication Skills: Verbal and written communication skills are essential for interacting with customers effectively.
Sales Skills: A basic understanding of sales techniques and the ability to identify and pursue sales opportunities is beneficial.
Record Keeping: Managing databases, updating records, and preparing reports
Any other ad hoc administrative.
Qualifications:
Good to have English and Mandarin speaking
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
Attention to Detail: Accuracy is important for tasks like data entry and record keeping.
