Job Category: Human ResourcesDegree Level: Bachelor's DegreeJob Description: Key Responsibilities:Assist in the end-to-end recruitment process, including job posting, screening, interview coordination, and onboarding.Support payroll and timekeeping activities, ensuring accuracy and timely submission.Administer employee benefits enrollment, changes, and inquiries.Maintain and update employee records in HRIS and physical files in compliance with company policies and labor regulations.Draft HR documents such as contracts, memos, and letters related to employment actions.Provide support in employee relations matters by documenting cases and coordinating disciplinary procedures as needed.Coordinate training sessions, events, and employee engagement activities.Ensure proper documentation and compliance with labor laws and company policies.Prepare HR reports and metrics for management review.Assist in audits and other HR projects as assigned.Qualifications:Qualifications:Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.At least 2-3 years of relevant experience in HR operations or generalist roles.Solid understanding of labor laws, HR practices, and government-mandated benefits.Proficient in MS Office and experience using HRIS or timekeeping systems.Strong communication, organizational, and interpersonal skills.High level of professionalism, confidentiality, and attention to detail.Preferred:Experience in handling multiple sites or supporting a large workforce is a plus.Familiarity with employee relations, training facilitation, or HR reporting tools.About Us:At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.About the Team: At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
