Accounts Receivable Representative (Remote - Night Shift)
- Philippines
- Permanent
- Full-time
- Prepares daily batch information required for batch posting.
- Provides necessary feedback to call centers and other departments concerning adjustment and payment batches.
- Provides back-up for monthly deposit, reconciliation and other financial tracking.
- Verifies customer accounts and performs basic and routine actions.
- Works with customers to determine best way to service the customers' bad debt.
- Maintains and updates financial and collections reports.
- Gathers and prepares reports for departmental and field leadership to identify and resolve aged active accounts.
- Works with all levels within Cash Management, Accounting and Finance department to ensure accurate accounting of Accounts Receivables.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Must have at least 1-2 years of experience in Accounts Receivable
- Experience in Accounting is an advantage
- Must have Customer Service / Customer-facing experience
- Excellent English communication skills
- Experience in Oracle Fusion and Salesforce is preferred
- Able to work on the night shift schedule
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.