Account Executive - Remote/Hybrid

• We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
• 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!

• Conducting onboarding meetings, product tours, company presentations, and product demos.
• Understanding customer context and goals and providing product information to best serve those goals.
• Educating customers and optimizing their product setup for the quickest path to success.
• Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.
• Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
• Assisting customer support with customer issues and requests.
• Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.

Neolytix