HubSpot Onboarding Lead
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- Philippines
- Permanent
- Full-time
- Lead end-to-end HubSpot onboarding: Manage the entire process from discovery to go-live, including training and configuration.
- Client Workshops: Facilitate structured workshops to gather requirements and align stakeholders.
- Real-Time Configuration: Build and configure HubSpot live on client calls, including workflows, dashboards, pipelines, and integrations.
- Primary Contact: Act as the point of contact throughout the process, managing communication, expectations, and timelines.
- Conflict Resolution: Calmly resolve difficult client situations and build trust through clear, solution-oriented communication.
- GTM Strategy Advice: Guide clients on integrating HubSpot with their broader tech stack (CRMs, marketing automation, etc.).
- Collaborate with Teams: Work closely with sales, engineers, and support teams to ensure a seamless experience.
- Continuous Improvement: Contribute to enhancing onboarding processes and templates based on your experiences.
- Deep HubSpot Expertise: Proficient in HubSpot’s Marketing Hub, Sales Hub, Service Hub, and Operations Hub. Multiple certifications preferred.
- Agency Experience: Hands-on experience managing multiple client accounts in a fast-paced environment.
- Live Builder: Comfortable configuring HubSpot in real time during video calls.
- Conflict Management: Ability to de-escalate tense situations and maintain strong client relationships.
- Industry Fluency: Experience working across multiple industries (SaaS, e-commerce, healthcare, etc.).
- GTM Tool Knowledge: Familiarity with tools like Salesforce, Apollo, Segment, Zapier, and similar.
- Workshop Facilitation: Skilled in leading structured workshops to gather requirements and align teams.
- Opportunities for growth and advancement
- Competitive compensation package, including Maxicare HMO
- Full-time, Remote