
Client Retention Specialist - for Restos/Wet Market (Piso Traders)
- Paranaque City, Metro Manila
- Permanent
- Full-time
β° Work Mode: Work From Office
πΌ Role: Client Retention Specialist - Restos/Wet Market (Piso Traders)What You'll Do:
π― Develop retention strategies for restaurant and wet market clients
π Conduct regular check-ins and relationship management calls
π Monitor client usage patterns and identify at-risk accounts
π€ Resolve client concerns and provide exceptional customer service
π‘ Implement loyalty programs and retention initiatives
π Track retention metrics and report on performanceWhat We're Looking For:
β 1-3 years experience in client retention or account management
β Strong understanding of restaurant and wet market operations
β Excellent communication and relationship-building skills
β Experience with CRM systems and data analysis
β Problem-solving mindset with customer-first approachReady to make an impact? π Apply now and let's grow together!