Business Analyst
CloudPay
- Makati City, Metro Manila
- Permanent
- Full-time
- Identify and analyse where the business requires new applications and / or functionality improvements, document and outline challenges, their impacts, and the benefits of initiating a change in the application or process.
- Support the delivery of change by working closely with Product Owners and internal customers to identify, record and track requirements, including identifying and resolving any conflicts between them.
- Defining and documenting business solution designs that incorporate the 'to be' business processes to support business readiness and delivery including testing and training activities
- Be a proactive change advocate, assisting the business users along the change journey whilst managing their expectations and mentoring them in what is possible.
- Liaise and align with the Data Team to ensure overall design incorporates relevant data elements
- Work closely with the Testing Team to ensure User Acceptance Testing (UAT) of requirements, and solutions supplied, are rapid and effective.
- This role requires strong traditional business analysis experience, alongside current experience within digitally enabled business process transformation projects (specific examples expected)
- Solid experience in gathering, vetting, and optimising business systems requirements, as informed by specific business processes. A strong understanding of business process improvement; ability to define new processes, capture existing and re-engineer processes.
- Practical experience with structured continuous improvement methodologies such as Lean 6-Sigma, SDLC's such as Agile & Waterfall, as well as Lean Project Management exposure in previous roles are all a must.
- Strong understanding of business process improvement; ability to define new processes, capture existing and re-engineer processes.
- Excellent interpersonal and communication skills are required to support the building of effective relationships both with technical and business partners across all levels of reporting, from the C-Suite to team members
- Ability to challenge current practice and provide possible solution options for consideration