Who We Are Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6&aposs suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market. By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful. Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development. With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions. Overview We are looking for a detail-oriented and analytical Vetting Agent to conduct comprehensive audits of companies across multiple touchpoints. This role involves assessing websites, social media presence, customer response efficiency, and recruitment processes to ensure quality, consistency, and brand integrity. Key Responsibilities Website Audits Evaluate website usability, functionality, design quality, and content accuracy. Check for mobile responsiveness, loading speed, and call-to-action effectiveness. Social Media Audits Review company presence across major platforms (Facebook, LinkedIn, Instagram, Google, etc.). Analyze posting frequency, engagement rates, branding consistency, and customer interaction quality. Identify areas for content and branding improvement. Customer Response Time Audits Test response times on chat apps, email inquiries, and social messaging platforms. Evaluate the professionalism, tone, and completeness of customer interactions. Provide recommendations to improve customer service speed and quality. Recruitment Process Evaluation Review job postings, application procedures, and candidate communication timelines. Assess employer branding on job boards, social media, and company websites. Provide insights on candidate experience and process transparency. Attend interviews as candidate and report on format, questions and over all feel. Reporting & Recommendations Compile findings into clear, actionable reports with visual summaries. Suggest best practices and areas for improvement based on industry standards. Collaborate with internal teams to help companies implement recommendations. Qualifications & Skills Proven experience in auditing, quality assurance, or digital marketing analysis. Familiarity with website analysis tools (e.g., Google Analytics, SEO tools) and social media metrics. Strong understanding of customer service best practices and recruitment processes. Excellent communication and report-writing skills. Ability to work independently and meet deadlines. Strong analytical and critical thinking abilities. Performance Metrics Accuracy and depth of audit reports. Timely completion of audits. Quality of recommendations leading to measurable improvement. Positive feedback from internal teams and clients. Show more Show less