
Collections Portuguese Speaker
- Pasig City, Metro Manila
- Permanent
- Full-time
- Initiates and receives business-to-business collection calls.
- Reviews open invoices to understand why they are not yet paid and do necessary steps in order to be settle at the earliest possible.
- Advise customers of necessary actions and strategies for debt repayment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Manages assigned portfolio through relationship building (internal & external) and the by applying ability to innovatively problem solving.
- Works hand in hand with Credit Analyst, Collection Analyst and Sales in terms of new application, renewal, and revocation of credit facility.
- Communicates collection results/issues with Team Lead or Collection Manager
- Participates in conference calls with Sales Team and Customers.
- Log transaction in AR tool with the use of SAP and other legacy system to perform collections.
- Bachelor’s degree in any business-related courses
- At least 2 years’ experience in direct contact with customers (C. Service or Collections)
- With excellent negotiation skills and a win-win attitude
- Highly developed communication skills, both verbal and written (English & Portuguese).
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