Logistics Specialist, ca. Php 44,000/month
OutSta
- Philippines
- ₱44,000 per month
- Permanent
- Full-time
- Upload an Excel spreadsheet from the ERP system
- Generate and manage UPC (Universal Product Code)
- Manage ticketing and packing guidelines with the factories
- Create and manage spreadsheets with large numbers of figures
- Double check all orders, shipping, quantity, and what to do with the order
- Update existing data and generate reports, retrieve the data as requested
- Verify the data by comparing it to source documents
- Sort, organize, and store paperwork after entering data
- Coordinate and allocate shipments of wholesale apparel to customers based on inventory availability and order requirements.
- Maintain accurate inventory records and ensure that all orders are filled accurately on time.
- Communicate with our retailers regarding the status of their orders and any potential delays or issues that may arise.
- Work closely with the sales team to understand customer needs and ensure that orders are fulfilled in a timely and efficient manner.
- Identify opportunities for process improvements and work collaboratively with the team to implement solutions.
- Provide exceptional customer service to all wholesale apparel customers.
- Fluent in American English, written and oral
- Someone who is extremely detail-oriented
- Experience working in an e-commerce role for 2+ years
- Experience working in international teams
- Hands-on experience in dealing with customer inquiries/complaints
- Advanced MS Office knowledge: Word, Excel, Access, PowerPoint