Job Description Review and process loan applications, including document preparation, and endorsement for approval. Ticket handling, including monitoring, resolving, and escalating issues related to loan processing and client inquiries to ensure timely and efficient resolution. Ensure and conduct monthly submissions and resolve any discrepancies in Credit Bureau reporting, ensuring accuracy, compliance, and efficient, timely resolutions. Liaising with internal stakeholders and clients, as necessary. Ensure the accuracy and completeness of all credit documentation in accordance with regulatory standards and company policies. Maintain proper safekeeping and organization of physical and digital documents for audit readiness. Completion of adhoc tasks such as creating and updating of SOPs, assistance in credit policies and other assigned projects to support continuous improvement and operational excellence. Requirements Graduate of any 4-year course (preferably in banking and finance or any related courses). At least 1 - 2 years experience as credit operations analyst or any related role. Experience in loans, fintech, banking, or equivalent financial services industry. Good understanding of loan processing, credit policies, and financial regulations. Proficiency in MS Excel and Google Sheets is a plus. Open to work in Ortigas, Mandaluyong City. Show more Show less