Treasury Business Analyst

Quezon City, Metro Manila
Permanent
Full-time

1 month ago

Treasury Operations is responsible for safeguarding the cash assets of the Company through a robust control environment and excellence in operational execution on a global basis.North America (NA) Treasury Operations is recruiting a Senior Business Analyst to support the execution of NA Treasury Operations initiatives that will help drive NA Treasury Operations’ transformation. Under the guidance of the Director, Treasury Operations, this role will lead business analysis activities involving system implementation and process re-engineering. The incumbent will write requirements and specifications, define test plans and test scenarios, execute system testing to support system implementation and enhancements, bank integration and process re-engineering initiatives. This role requires strong problem-solving skills, strong analytical skills, communication skills, global mindset, strategic thinking, in-depth Treasury Operations and Banking knowledge.Position Responsibilities:

Analyze systems and business processes and document data and process flows
Deliver training to guide users on new / modified system features and processes
Support change management and provide post-implementation warranty support and troubleshooting
Produce quality documents including business processes and controls, feasibility and impact analysis, requirements, user guides, and training materials

Proactively interact and communicate with internal and external stakeholders (Operations, IT, Business units, Banks, Third Party Vendors) and build productive working relationships with key business partners

Lead effective meetings to understand business drives, rationalize existing processes, present findings and facilitate decision making
Manager users’ expectations and stakeholder partnership

Critically evaluate information gathered from multiple sources and reconcile conflicts, effectively communicate information gathered/complex ideas to stakeholders
Define and analyze operational problems, identify risks and recommend options based on data-driven assessments
Assess impacts of system/process changes to upstream and downstream processes
Build and deliver concise and effective presentations to communicate complex ideas in easy-to-understand way to different audiences
Support business stakeholders and peers in project delivery to achieve strategic and benefit goals
Support ad-hoc analysis to identify root cause of issues and resolve issues in a timely manner

Required Qualifications:Minimum requirements:

2 years of operations / back-office experience in Cash Management / Payments
3+ years of experience in business analysis, business system analysis, system testing
Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and must be willing to work on a night shift schedule
Strong problem-solving, organizational and analytical skills
Able to independently trace data / processes from upstream to downstream to investigate issues, come up with options and manage the resolution
Able to quickly learn complex concepts, processes, systems and technologies via self-directed investigation

Experience:

Experience in complex business process mapping
Experience in data mapping – write specifications and execute testing
Strong MS Excel skills
Demonstrated proficiency in MS Office Suite including Word, Excel, PowerPoint and Visio
Experience in working with ERP vendor systems

Preferred Qualifications:

Strong business acumen with good understanding of the business environment to support meaningful analysis
Strong interpersonal, communication and organizational skills and the ability to effectively manage internal relationships through collaboration within the department and across business units
Proficiency in data analytics utilizing advanced Excel features. Programming/coding skills (e.g., SQL, SAS) are definite assets
Willingness to explore areas for improvement with the ability to take on new projects/tasks while managing expectations in a dynamic, fast paced and demanding environment
Experience with using MS Excel Macros and Power Query
Experience with payment file formats including XML and SWIFT ISO20022 file formats
Experience delivering complex projects involving system implementation and business process re-engineering / automation
Strong attention to detail with the ability to understand end-to-end processes
Able to effectively articulate complex problems and concepts in an easy-to-understand way
Strong communication and presentation skills, ability to influence stakeholders and drive decision making
Professional designation / certification in Treasury, Accounting, Project Management, Business Analyst, Process Improvement
Experience with Power BI, and other data analytics software
Experience with test automation tools
Capacity for constant learning, remaining open to change and continuous improvement
Able and willing to step into tasks outside of his/her role if and when needed
Good business judgment with the ability to juggle changing priorities to meet obligations
Comfortable with ambiguity; able to establish course of action in environment of conflicting priorities
Project a positive high-energy attitude and establish harmonious working relationships with team members, internal and external stakeholders
Flexibility to accommodate global schedules working with people in multiple locations and time-zones

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working Arrangement Hybrid

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