Learning Experience Designer Specialist

• Create engaging and effective instructional materials such as presentation decks, handouts, interactive modules, etc

• Write clear, concise, and learner-friendly instructional text, audio scripts/video scripts

• Use instructional design systems to analyse learning needs and decide on relevant learning outcomes

• Determine the best approach and mode of instruction for supporting learners in achieving the target learning outcomes

• Train internal and/or external facilitators on how to deliver the learning solution

• Bring content to life and translate human emotions into engaging learning experiences (regardless of the learning modality)

• Participate in usability testing

• Create user stories, prototypes, style guides, and design specifications

• Conceptualize and produce a wide variety of instructional media elements that are used to improve course content and assist user learning

• Actively support learning pilots, facilitate train-the-trainer sessions and observation exercises to ensure learning efficiency and identify vital interventions

• Determine the variety of content that needs to be sourced based on identified learners’ needs

• Upload accurate documents and/or source files to the internal content library as per established guidelines

• Map out information architecture and taxonomy based on identified content to be sourced and influence the scope and sequence of learning topics

• Research learning tools and platforms that may be used to improve delivery of learning solutions

• Evaluate content feedback and recommend improvement points

• Model workflows

• Gather, analyse, and interpret data to influence design decisions on learning experience

• Track and analyse facilitator and course performance trends and translate these findings into actions to meet both learning and business goals

• Develop assessments that measure defined learner outcomes based on Kirkpatrick’s Levels of Evaluation Project Management

• Report achievements and risks to project leads

• Lead and maintain weekly current project status, project timelines and review cycles, and report status to partners

• Bachelor's Degree or equivalent experience in Psychology, IT, Business Management, Education
• Industry: Learning and Development ; Finance or Insurance
• At Least 2 years experience in tasks related to training, learning, or human development; at least 2 years experience working in Finance or Insurance industry.
• Technical Skills: MS Office, Content Authoring Tools
• Certifications/ Licenses: Not required but preferred to have certification in Instructional Design, UX design or Project Management

AIA