IT Analyst, Business Intelligence
Atticus Advisory Solutions Inc
- Manila City, Metro Manila
- Permanent
- Full-time
- Related to monetary value that a function has the authority to budget, distribute, disburse, track, etc. for the whole team/group;
- Necessary to indicate for someone who has the authority to approve with finality and has the accountability to decide on the actual usage of budget/ fund.
- Extracts/generates quantitative information from a single or multiple source (Business Intelligence Tools - i.e.: Tableau/Power BI, SQL, Oracle, One BI, Noetix, CRM etc.) and/or from databases using standard queries
- Communicates with resource person to get input data needed for report generation
- Conducts research to gather qualitative information (market need, market size, ethnography, competitive product information, industry trends, and check product specifications) from internal & external sources that will be used for analyses
- Cleans extracted data using pre-defined guidelines or instructions
- Formats extracted data based on expected report output (with batching capability and multiple data formatting requirements)
- Calculates data using available fields within the gathered information
- Categorizes and segments extracted data using tools to convert data to information relevant to the report (excel, macro, database)
- Combines extracted data from multiple resources using automated tools (excel, macro, database), and/or from different system tools in one single database using queries (SQL, Tableau/Power BI, Oracle, One BI, Noetix, CRM) standardize data structure from different data sources
- Analyzes report requirements from stakeholders. Identify and provide solution to general inquiries
- Analyzes gathered data using descriptive analytics (basic mathematics & comparative analysis), diagnostic analytics (root cause analysis, gap analysis), predictive and prescriptive analytics (data interpretation, data correlation & statistics)
- Analyzes stakeholder requirements from an existing report and provides improvement and recommendation based on customer request
- Evaluates and customizes reports aligned with customer requirements
- Creates standard and customized report aligned with customers requests
- Conceptualizes report design contents and methodologies based on gathered data and/or analysis for static or dynamic reports
- Develop reports and dashboards using different business intelligence and data visualization tools (Tableau, PowerBI)
- Escalates model configuration issues to product configuration solutions team
- Validates price performance metrics (Sales, AUP, Realized Price)
- Performs price data warehouse activities related to price increase and factors update.
- Attends scope reviews to learn what the project request is all about
- Assists project manager in gathering, analyzing, and clarifying customer requirements; uses technical knowledge to gauge complexity of the request
- Leads scope reviews - drives the conversation, provides overview of the team including processes, capabilities and purpose; Understands or uncovers the real need for the project; uses technical and business knowledge to have an initial understanding of the value, impact and complexity of the project
- Performs research and analysis to validate if the detailed solution is the best fit to meet the requirements
- Creates prototypes, mock-ups using standard project templates and tools for projects without wireframes
- Provides own work estimates and can negotiate turnaround time within the team
- Informs the project lead on changes
- Creates process maps, user journey maps or database design using standard project templates
- Creates project scope and timeline for dashboards. In case of differences, negotiates with clients for dashboards.
- Leads project milestone and gate reviews
- Introduces and tests new technologies to continuously improve the technical capabilities of the team
- Reviews and assesses prototypes in terms of relevance and application to the requirements of the customers
- Analyzes risk and mitigate project circumstances based on impact assessment
- Understands the high-level view of the project and can identify interdependencies in the early stages of the project
- Breaks down project objectives into modules or deliverables and cascades them to the team
- Recommends the final process map, user journey map, prototypes, mockups, or database design to be used by the system
- Assesses scope creeps by analyzing importance and impact to overall project; communicates the assessment to the team and negotiates if needed
- Writes code based on specifications defined (i.e. frontend and backend); Participates in cross-functional testing and peer reviews
- Follows set coding standards, code sharing and design guidelines of the team
- Shares working codes with the teams.
- Develops simple modules or basic functionalities
- Reports own progress back to the project tracking tool
- Troubleshoots and optimizes codes of other team members and resolves code conflicts.
- Creates coding standards and design guidelines or any development related improvement
- Develops complex modules or advanced functionalities
- Recommends and negotiates solution and development timeline to the stakeholders; gets their buy-in and commitment to any deliverable
- Sets up UAT (informing participants, scheduling, gathering results)
- Implements the necessary fix or improvement for basic functionalities based on the UAT results
- Creates user manuals using standard templates of the team
- Creates test cases to be used during UAT
- Finalizes and approves the test cases to be used during UAT
- Reviews the objective in comparison to the actual output
- Create, recommends, and seek approval for UAT plan (data back-up/migration, communication, cut-offs, code freeze, production server setup)
- Secures commitment on critical deliverables from different stakeholders and training to align with Go-Live plans
- Performs import/export of records and/or data for validation
- Create workbooks/ dashboards, modify metadata, and finally publish a completed workbook or data source to server
- Troubleshoots minor and/or major bugs/defects and assists in making sure issues/requests are resolved appropriately and on time (minor: UI fixes, raw data requests; advanced bug/defects: loss of data, server errors, logical errors)
- Evaluates and decides which request goes to the project backlog for next phase of the project
- Records and reviews the improvements raised by the business unit.
- Escalates project concerns and recommends solutions to address them.
- Works closely with counterparts/POCs to identify loopholes and process gaps.
- Validates and tracks if the business units action plan adequately addresses the project concerns to drive successful results.
- Monitors the progress of the issues based on the timeline
- Monitors the progress of 3rd party suppliers, coordinates with stakeholders if there are issues and concerns
- Assesses/Rates contractors' performance based on specified criteria
- Analyzes issues and concerns and recommends solution on how to manage the 3rd party vendor
- Implements the basic change request (dashboard enhancements, data source modifications)
- Performs testing of published dashboards
- Monitors errors and data inconsistencies.
- Recommends improvement on change request and processes
- Setup user access and active directories
- Develops and manages the teams Datawarehouse, connecting various data sources into one repository
- Troubleshoots minor problems thru minor UI changes, correcting typo errors, and identifying coding errors
- Troubleshoots major problems thru Logical system checks, identifying database errors, etc.
- Encodes new features or changes related to the system upgrade
- Creates and Sends maintenance announcements to end-users
- Monitors data transfer and load processes
- Monitors errors and data inconsistencies
- Controlling permissions for system contents such as data sources, workbooks, and views for data security.
- Gathers approval and validates completeness of the requirements
- Provides basic technical support on issues such as user contact, issue triage, user follow-up and communication
- Interprets BU/Platform/WA report requirements and cascade to action owner
- Maintain existing system functionality and capacity as needed based on identified issues and improvements
- Validates new features thru testing
- Troubleshoots business system issues and relays them to other world areas and IT
- Propose and Implement Preventive action to avoid issue recurrence
- Troubleshoots business systems/data issues with the 3rd party vendor and gives feedback to end-users
- Creates technical documentation/user manual (database architecture which involves table formats, ETL structure, dependencies of table (back end), data dictionary, database schema, etc.)
- Updates and maintains the following information and processes (e.g. procedures, forms, templates, manuals, articles, etc.)
- Identifies and controls the storage, retention, and disposal of documentation.
- information, etc.) based on documentation guidelines (e.g. identification, description, format)
- Conducts basic and/or intermediate and comprehensive overview and awareness training on products, processes and/or business tools
- Coaches and Mentors other analysts in a functional/technical capacity
- Bachelors degree or equivalent (Computer Science, Computer Engineering, Information Technology, Information Systems or similar) is preferred
- At least 5 Fresh graduate3-5 years of relevant work experience in IT software development field, data mining, manipulation, analysis and reporting.years of relevant experience in Oracle Business Intelligence Tools (Noetix), Project Management and Support & maintenance
- Microsoft Office 365 tools (MS Word, Excel, Access, PowerPoint, Project)
- Strong kKnowledge in writing complex SQL and PLSQL programs
- SQL Developer, PVCS, Kintana, HP Service Manager, Service Now
- Knowledge in Oracle e-Business Suite
- Oracle Production Business Systems
- Advanced Microsoft Excel proficiency Level 3 - Advanced Formulas, Pivot Tables & VBA Macro
- Oral and written communication Skills
- Problem Solving & Analytical Skills
- Presentation Skills
- Training Skills
- Project Management Skills
- Marketing and/or sales aptitude