
Area (Account) Manager (Manila based)
- Manila City, Metro Manila
- Permanent
- Full-time
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.Get to Know our Team:Agoda are travel booking platforms with accommodations at their core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda's Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda's commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.The Opportunity:As an Area (Account) Manager for the Philippines, you will act as team lead of the region. Your objectives will be to (i) manage the team of account managers & understand/fill gaps in the market to ensure best in class supply quality and to (ii) grow Agoda footprint in your region.Ability to set up and execute a region strategy plan, a high level of commercial savvy, ability to motivate & coach a team, get things done attitude and ability to develop profitable long term partnerships with both internal and external customers will be key to your success in the role.In this Role, you'll get to:
- Act as a team lead of the region
- Help the management team to build a strategy to significantly increase Agoda footprint in the region
- Coordinate with senior management on strategic planning and objectives
- Conduct market research into trends in the industry and market to ensure the competitiveness of Agoda's products
- Represent the company at relevant tradeshows, workshops and events to promote the Agoda brand and products
- Develop and own relationships with key decision makers at hotels, technology partners and other relevant partners
- Insure Best in Class Supply (best availability at the best price with great content)
- Build a 360 vision of the quality of the supply in your region and a plan on how to fix the gaps
- Lead a team of market managers in managing successful hotel partnerships
- Support market managers in partner visits according to internal goals, targets and objectives
- Develop tools and processes to contribute to greater productivity and efficiency of your team
- Implement strategies and promotional activities with partners to enhance productivity and opportunities to maintain a competitive advantage for the Agoda website
- Develop a High Performing team
- Help in the recruitment
- Coach team
- Bachelor or equivalent degree required, MBA is a plus
- 5-10 years' experience as Sales in a fast-growing globally operating travel/ e-commerce company
- Minimum 3 years' experience leading successful teams in e-commerce or travel industry roles. Proven track record of being a leader that others look up to
- Exceptionally strong Excel and data visualization skills
- Analytical mindset, with proven track record in using data to make decisions
- Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management
- Ability to communicate value proposition and recommend solutions to potential partners
- Professional “get it done” attitude and work ethic
- Adapts well to and is energized by change
- Experience in Travel industry