Company Description Metacom Solutions is an information technology and services company based in the Philippines. We offer above industry standards compensation packages, medical and life insurance benefits, and paid vacation and sick leave. Our company provides training for personal and professional development, office spaces with comfortable sleeping quarters, and performance incentives. Additionally, we organize company-sponsored team events and other work-life balance programs to promote team efficiency. For more details, please visit our website: http://metacomsolutions.com. Role Description This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing high-quality customer support, ensuring customer satisfaction, handling customer inquiries, resolving issues promptly, and enhancing the overall customer experience. The role requires active communication and problem-solving skills to address customer needs effectively. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in enhancing Customer Experience Strong verbal and written communication skills Excellent problem-solving abilities and attention to detail Ability to work effectively in a team-oriented environment Previous experience in customer service roles is a plus Bachelor&aposs degree in any relevant field is an advantage Show more Show less