Business Analyst (Hybrid) | AU NDIS Healthcare

Taguig City, Metro Manila
₱70,000 per month
Permanent
Full-time

24 days ago

🚀 Think beyond requirements. Build better systems. Own quality from idea to delivery.The Opportunity at a GlanceJoin a growing organisation in the healthcare and disability services sector , where technology plays a central role in improving how care is delivered.This role sits within a high-performing software and technology team , supporting a custom-built platform that powers operations, clinical workflows, and internal systems. You’ll work closely with business stakeholders and developers to ensure solutions are not only well-defined—but actually work in real-world use.This is a hybrid Business Analyst role , ideal for someone who enjoys breaking down complex requirements, thinking holistically about systems, and taking ownership of end-to-end delivery quality .How You’ll Make an Impact

Break down high-level requirements into clear, structured user stories with acceptance criteria and test cases
Translate business needs into actionable tasks for developers , ensuring clarity and completeness
Apply holistic systems thinking —identifying dependencies, risks, and downstream impacts before development begins
Take ownership of end-to-end quality , validating that features work as intended after delivery
Support and participate in manual testing, UAT, and defect validation
Collaborate closely with stakeholders, developers, and internal teams to ensure alignment
Triage and resolve IT support requests , escalating where necessary
Maintain clear and structured documentation, process guides, and system updates
Contribute to improving user experience by identifying UX inefficiencies, friction points, and usability gaps
Use AI tools to enhance productivity , including:

Drafting user stories and test cases
Generating test scenarios and edge cases
Analysing support trends and defects
Creating documentation and process flows

What We’re Looking For – You’re the Perfect Fit if You:

Are based in the Philippines
Have at least 4 + years of experience in Business Analysis, Systems Analysis, or similar roles
Have strong hands-on experience in:

Requirements gathering and user story creation
Writing structured acceptance criteria and test cases
Supporting manual testing, UAT, and defect validation
Have a solid understanding of the Software Development Life Cycle (SDLC) in an Agile environment
Have strong analytical and problem-solving skills with attention to detail
Are confident communicating with both technical and non-technical stakeholders
Have experience working with CRM systems (Salesforce or similar)
Are comfortable working across multiple responsibilities (BA + QA + support)

What Sets You Apart – You’ll Shine Even Brighter With:

Experience working with Salesforce platform
Exposure to healthcare, disability, or service-based organisations
Experience with UX thinking, design improvements, or usability optimisation
Familiarity with wireframing or prototyping tools (e.g. Figma, Balsamiq)
Experience analysing support tickets or system performance trends
Strong interest in using AI tools to improve workflows and output quality

Work Schedule & Employment Terms

Full-Time | Monday to Friday | 6:00 AM – 3:00 PM PHT
Remote work setup. Must be willing to report onsite in BGC, Taguig once per month
Open to PH-based applicants only

Philippine-based employment only

HMO with 1 free dependent
Annual Merit Increase (based on performance)
Life Insurance
Paid Leave Credits
Government-mandated benefits ( SSS, PhilHealth, Pag-IBIG )
Work-from-home equipment provided

All employment is fully compliant with Philippine taxes and government contributions .How to ApplyApply via our careers page and submit:

Updated CV
Short video recording (2–3 minutes) explaining your experience in business analysis, user story creation, and testing
Any supporting documents (e.g. sample user stories, test cases, process documentation, or UX improvements if available)

Shortlisted candidates will complete a live assessment exam during the technical/final interview.

Staffstream

Apply Now