Property Operations Coordinator
- Manila City, Metro Manila
- Permanent
- Full-time
- Serve as the primary point of contact for tenant service requests and inquiries.
- Assist in establishing and maintaining positive relationships with tenants, ensuring timely follow-up on concerns and compliance with lease requirements.
- Coordinate with local vendors for repairs, maintenance, inspections, and compliance documentation.
- Assist in onboarding and managing vendor relationships, including scheduling and performance tracking.
- Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations.
- Track and manage lease expirations, renewals, rent escalations, and other critical dates.
- Monitor rent collections and escalate delinquencies to accounting or legal as needed.
- Maintain organized digital records of lease documents, vendor contracts, COIs, and compliance records.
- Assist in preparing annual property budgets and monitor expenses to ensure adherence.
- Assist in calculating CAM charges and support reconciliation and collection processes.
- Review and code operating expenses per company policies.
- Generate reports including occupancy updates, lease tracking summaries, work order logs, and variance analyses.
- Support capital project tracking and vendor follow-up.
- Submit timely updates and participate in recurring internal property status meetings.
- Graduated cum laude or better from university is preferred.
- At least 3-5 years’ property management experience.
- Prior experience working for a commercial real estate company is required.
- Solid organizational skills, including the ability to prioritize and multi-task.
- Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
- Ability to communicate effectively and professionally with all levels of the organization and externally with vendors and tenants.
- Ability to work independently and with minimum supervision.
- Excellent command of the English language.
- Ability to work in a fast-paced environment.
- Must possess strong work ethic.
- Must be a team player.
- Yardi experience a plus.