Food and Beverages Manager
Buzzy Coffee and Tea Products Traders
- Cebu
- Permanent
- Full-time
- Supervise day-to-day operations of the cafe
- Hire and onboard new staff and baristas
- Train employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
- Work experience as a Cafe Manager or Barista for at least three (3) years
- Hands-on experience with professional coffee machines
- Good math skills
- Availability to work within opening hours (including weekends and holidays)
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude and expert customer service experience
- Bachelors Degree is a plus
- Additional certification (e.g. in Business Administration or Hospitality) is a plus
- Paid Leaves
- Monthly Performance Bonus
- Attendance Bonus
- Sales Incentive
- Service Awards
- Teambuilding Activities
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