Responsible for the documentation and processing of orders in the US warehouse and monitoring their status.Liaises with Customer Service and other departments to resolve order concerns.Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes.Files and reconciles FBA lost/damage reimbursement claims.Processes returns and refunds.Monitors and tracks orders.Updates warehouse-related trackers and spreadsheets.Creates, modifies, troubleshoots, and updates robots used in the warehouse.Performs other related tasks as assigned by the Manager.Employment Type: Full TimeSchedule: Graveyard ShiftCebu / Baybay Site: Full Onsite
