AU RTO Enrollments Support Officer (WFH) | ZR_1208_JOB

• At PeoplePartners, we’re all about creating careers that move people forward.

• As a Great Place to Work certified company, we’ve built a culture where people genuinely come first — where growth is intentional, opportunities are global, and your work has real impact. We partner with forward-thinking organizations across the world, giving you exposure to international standards, diverse teams, and meaningful career pathways.

• It’s a workplace that feels energizing, supportive, and built for people who want to keep evolving.

• Step into a role where structure meets purpose.

• As an AU RTO Enrollments Support Officer, you’ll play a key role in helping future students navigate one of the most important decisions they’ll make — their education. You’ll be the steady guide behind the scenes and in conversations, making complex processes feel simple and clear.

• It’s about turning interest into action, questions into clarity, and processes into seamless experiences — all while ensuring every enrolment is handled with accuracy and care.

• Manage inbound enquiries from prospective students via calls, email, and CRM systems.

• Support students through the enrolment process from enquiry to completion.

• Conduct eligibility checks and suitability assessments.

• Provide accurate information on courses, funding, and entry requirements.

• Maintain accurate student records across CRM and internal systems.

• Ensure all enrollments meet RTO compliance and regulatory standards.

• Coordinate with internal teams to support timely and accurate enrollments.

• 2+ years experience in enrollments, admissions, administrative support, or similar roles.

• Experience handling enquiries and guiding individuals through structured processes.

• Proficiency in CRM systems and data management.

• Strong attention to detail and organizational skills.

• Ability to manage workload while maintaining accuracy and compliance.

• Experience working with Australian RTOs or education providers.

• Familiarity with compliance and regulatory requirements in education or training environments.

• ASQA, AQF or VET Quality Framework.

• aXcelerate (Student Management System), Google Workspace & Student Convert.

• Be part of a Great Place to Work certified company with a people-first culture.

• Permanent work-from-home setup with reliable, long-term opportunities.

• Work with international clients and gain global exposure.

• Clear career growth pathways and internal mobility.

• Access to continuous learning and development programs.

• Collaborative, supportive leadership and team environment.

• Regular engagement activities that keep work meaningful and connected.

• Work Setup: 100% Work from Home.

• Schedule: Monday to Friday | Day-shift (AEST).

• Employment Type: Full-time.

• Permanent Work-from-home setup

• Company-provided equipment

• Secondary Wi-Fi Modem

• 21 Leave Credits Annually - Leave benefits begin on Day 1.

• 100% conversion of UNUSED leave credits

• HMO on Day 1

• 13th Month Pay

• Monthly Gift Voucher

• Milestone Tokens (Birthday/Anniversary/Christmas).

• A Life Beyond the Screen #WorkLifeBalance.

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

People Partners