Hotel Front Desk Agent

• Greet guests upon arrival, ensure a smooth check-in/check-out process, and assist with any special requests or inquiries during their stay.
• Reservations and Billing: Handle reservations, update booking systems, manage guest accounts, and process payments accurately.
• Customer Service and Support: Provide excellent customer service by answering phone calls, resolving issues, directing guests to hotel amenities, and offering recommendations for local attractions.

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