Specialist, Sales Support

Concentrix

  • Makati City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
Job Title: Specialist, Sales SupportJob Description Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.We are looking for a Specialist, Sales Support to join our team. Today.The future team member that will love this job will demonstrate the value and benefits of our services by supporting our our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!You Have:1+ year of relevant working experienceKnowledge of Microsoft products including Word and Excel (can perform basic functions)Have necessary skills for email, phone and video communicationHandle confidential information with complete integrityExperience in administrative tasks, organization of detailed work materials, and prioritizing deadlinesAccustomed to identifying and recommending corrective action for moderately complex issuesExperience following scripts and processes according to contractual agreementsExperience learning new technology and dataYou will:Maintain quote documentation with accurate pricing and configurationsPrepare quotes for contract renewalsEnsure the integrity of client information is maintained in the database systemsManage Excel (can perform basic functions)Perform bookings (Purchase Order processing) and booking reconciliationGrow skill and expertise to perform quality assurance and begin to identify areas for improvementFocus on customer needs and communicate with Senior Sales Support staff and management.Handle medium to high priority escalation items, while escalating most complex items to management for review and considerationMaintain Knowledge Base Tools, including a CRMIdentify and call out operational risks to management for review and considerationParticipate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to roleOur Benefits/Perks:Health Insurance with Dental Coverage for EmployeesPaid Time offBereavement LeaveLife InsuranceGroup Personal Accident ProgramEmployee Assistance ProgramRewards and recognition programsWellness Incentive ProgramLearning and Development ProgramsVirtual First
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site DirectorLocation: PHL Makati City - Ayala North ExchangeLanguage Requirements: English (Required)Time Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Concentrix