YOUR MISSIONThe Retail Store Manager will strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and serviceGuarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standardsResponsible for recruitment, training, development and succession of high performing, results driven AssociatesAccountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customersDirectly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the storeAnalyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District ManagerImplement, manage and monitor Loss Prevention education, training and awareness programsDirectly responsible for execution and processing of both incoming and outgoing merchandiseDirectly responsible for Loss Prevention compliance within storeAchieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory countsManage and communicate merchandise opportunities to Area or District ManagerCommunicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & ProceduresDevelop and maintain strong communication with local PR and marketingParticipate in new store openings and/or store closings; travel may be requiredAttend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be requiredEnsure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standardsMaintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely mannerRequired to comply with all operational core competencies and key accountabilities·Execute all requirements necessary to maintain a safe and compliant working environment for all Store AssociatesRequired to work non-traditional hours; weekends, evenings, holidays; overtime may be requiredYOUR TALENT2 to 4 years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track recordProven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groupsStrong interpersonal, communication and motivational skillsStrong organizational and time management skillsPractical experience in Project Management, skills in implementing communications methods and event managementCommercial acumenInterest in innovation and changeLeadershipPC-skills, MS-Office KnowledgeSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
