Reservation Manager

Funtrek travel and tours

Lapu-Lapu City, Cebu
Permanent
Full-time

1 month ago

A Reservation Manager oversees and manages booking processes for a hotel, restaurant, or travel service, ensuring a seamless and efficient customer experience. They handle customer inquiries, coordinate with other departments, and optimize booking systems to maximize revenue and guest satisfaction.Key Responsibilities:

Manage and monitor reservation systems to ensure accurate bookings.
Handle customer inquiries and resolve booking-related issues promptly.
Coordinate with sales, front desk, and operations teams to ensure smooth operations.
Optimize room or service availability to maximize revenue.
Prepare reservation reports and analyze trends for improvement.
Train and supervise reservation staff, ensuring high customer service standards.

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