Account Manager - North Luzon

• Is responsible for the development of professional distributors assigned, in compliance with sales and finance policy and all legal and technical standards.
• Implements ILC policies, channel transformation initiatives and commercial strategies.
• Implements and executes business reviews and business plans with channel partners.
• Manages and monitors volume performance daily and feedback to account manager.
• Prepares monthly Contact Plan, runs it, and feedbacks weekly to the Line Manager.
• Ensures recovery of customer overdue.
• Implements actions proposed by the business and /or by the Line Manager and reports timely about the results of these actions.
• Monitors commercial installation after contract signature (verifies compliance with safety regulations and tightness tests for installations).
• Plan, monitor, and achieve individual and team sales targets.
• Develop, update, maintain and communicate the customer strategy for customers within portfolio, record all customer interaction and plan / allocate Be responsible and proactive on HSSE issues that affect the individual, the office environment, and their customers.
• Monitors competitor activities and implements strategies to counter them.
• Ensure all service providers carry out the agreed terms.
• Actively use available systems optimally and keep customer contacts up to date and/or actively ensure accuracy where others perform these tasks.
• Ensures all customer contracts are updated and enforced. Responsible for the development of team members individual competencies.

• Ensure that all distributors interactions are properly captured and communicated to other service providers using appropriate systems.
• Provide guidance and consultancy advise to existing business partners.
• Work with other teams and third parties (e.g. indicators, technical assistant) when necessary to provide an efficient and cost-effective service to the customer and to deliver CVP.
• Contribute to a knowledge-sharing and learning culture within Sales to develop Sales and Marketing expertise.
• Keep a record of prospective call-in customers via SPANCOP.

• Ability to plan and execute channel transformation.
• High personal effectiveness, able to command respect without direct authority.
• Ability to work independently with minimum supervision and support.
• Prior experience in FMCG channel/distribution management is strongly preferred.
• Must be willing to be assigned in Luzon, Visayas, or Mindanao.
• Demonstrated Enterprise First mindset and actions (looking beyond department silo and contributing to business unit / ILC bottom line)

Citadel Pacific